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 Security and Privacy Statement
Policy Overview:
This security and privacy policy has been posted to inform you of options you have in sharing information with us when you visit and use TeaCenter.com, doing business as TeaCenter Alliance, LLC. The policy outlined below notes the specific information we collect from you and how we use this information.
Security Safeguards:
This web site takes every reasonable precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.
When our order form asks users to enter sensitive information such as credit card number and/or contact information that information is encrypted and is protected with 128-bit encryption software from Network Solutions - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer (versions 5 and above) becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. To learn more about SSL, follow this link Network Solutions.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only associates who need the information to perform a specific job are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Credit Cards - Customer Responsibility:
If you discover unauthorized use of your credit card, you must notify your credit card provider immediately in accordance with its reporting rules and procedures and take steps they may recommend or you feel is appropriate. Your card user agreement will have the details.
Customers must verify the security safeguards provided on this site and proceed to use the site. Always, use a card with a low credit limit. TeaCenter.com assumes no responsibility for unauthorized use of the credit card. If you wish to consider alternative payment methods, please refer to our Payment Terms section.
What Else Should I Know About My Privacy?
Ultimately, you are held responsible for maintaining the secrecy of your passwords. You should never give out your TeaCenter.com My Account password to anyone who contacts you by phone or e-mail - not even someone claiming to be a TeaCenter.com employee. Any TeaCenter.com employee will not require your password. Always be careful and responsible.
Information & Privacy:
Information Collection and Use:
TeaCenter.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. TeaCenter.com collects information from our users at several different points on our web site as noted below.
Account Setup:
In order to be a considered a registered user, visitors must first complete the required information in the "My Accounts" section such as name, email, shipping address and billing address. This information is used to contact the user about our services. This same information is also used when you log in and place an order for shipment – saving you time from re-entering the same data with every order.
Order Form:
In addition to using the information needed in the “My Account” setup, additional information such as credit card number, expiration date, billing address is used to validate the credit card and process the payment. If we have trouble processing an order, the contact information provided to us is used to get in touch with the user.
Corrections & Updating Personal Information:
At any time, registered users can verify that the information about them is accurate by clicking on the "My Account" tab and logging in to review their personal data. If anything is incorrect or out of date, registered users are able to immediately make any changes in this area. Please be aware that for your security, this area of the site is password protected. Make sure you do not share your login information with others. If you loose your password, go to the My Accounts section and request to have the password e-mailed back to you. Do not contact TeaCenter.com staff to provide passwords since this information is generally restricted.
TeaCenter.com will store a persistent cookie so that you may retrieve the products in your shopping cart without having to choose all the products again. This website's cookies are not tied to any personally identifiable information. By setting a cookie on our site, the user also would not have to log in more than once during a session, thereby saving time.
If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to use the shopping cart to process orders. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Log Files:
We use IP addresses to analyze trends, administer the site, track user page use at TeaCenter.com and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
This web site contains links to other sites. Please be aware that TeaCenter.com is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information at TeaCenter.com.
Special Offers:
Registered members will occasionally receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Administrative Email Communications:
You will receive administrative emails that are related to the primary usage of our service. You may not opt-out of administrative emails.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive our newsletters or promotional material may opt-out of receiving these communications by replying to "REMOVE" in the subject line in the email sent out and let us know that you want to opt-out of further communications. You may also edit your account under the "My Account" tab at the top of the web site, login and click to modify your account.
Notification of Changes:
If we decide to change our privacy policy, we will prominently post those changes under this "privacy policy" section so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email.
Legal Disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law in order to conform to the edicts of the law.
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